Frequently asked questions
Answers about research use, delivery, orders, and privacy.
What is this storefront for?
PEPTD storefront materials are presented for research use only and are not for human or veterinary use.
Where does PEPTD currently deliver?
The current storefront and configured delivery workflow are scoped to Canadian destinations.
How do I check an existing order?
Use the order-status lookup with the order number, email used for the order, and payment method.
When is availability confirmed?
Customer-facing availability is rechecked in the checkout workflow rather than promised by a static product card.
Can I control optional privacy preferences?
Open Cookies in the footer to review or change optional cookie preferences. Your choices are saved in this browser. Account-level marketing and profiling preferences are separate from these browser settings.
Can PEPTD provide dosing or medical guidance?
No. The storefront does not provide medical, dosing, use, or performance guidance.
Still have a question?
Our support team can help with storefront and order questions.
Visit support